Festive Sale 15% off on selected products

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Shipping  Policy

We deliver within India to more than 16000 pin codes.

Now shipping also in US, UK, Australia, Belgium, Canada, Ireland, Russia, UAE, Oman, Philipines, Germany, Qatar, New Zealand, Singapore, France, Sri Lanka, Cyprus.

 Delivery :  

Shipping  Destination - 

Within India  through  FedEx, Aramex , GoJavas,  Delhivery

International: UPS, Aramex and DHL

For Indian customers:

Time  taken for dispatch :  1-2 days business  days

Time  taken  for  Delivery :  6 - 7 business days

For International customers:

Time  taken for dispatch :  1-2 days business  days

Time  taken  for  Delivery :  10 - 12 business days

 

For orders where the total  value of  the order is below Rs.999/-, a shipping  charge of Rs.100/- is  applied. The same offer will not  be true for  any other  promotional  offer or  discount  coupon.

Free  Shipping  is  not  applicable  on  products  purchased  from  the SALE page  or  any  discounted  catalogue.

We have the sole rights to change or end any promotion at any time.

 

 SHIPPING CHARGES

Shipping charges on our products shall be mentioned at the time of check out. The said shipping charges are volumetric in nature and differ from product to product.

Weight based Shipping charges would be applied for Interantional customers.

 

SHIPMENT TRACKING:

Gleamberry will email you the tracking code, along with the website link on which you can monitor and check the status of your order. The tracking code may take up to 24 business hours to be activated on the tracking website.

 

SHIPPING ADDRESS:

Gleamberry does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.

We will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.

 

CHANGE OF SHIPPING ADDRESS:

The customer can change the shipping address within 24 hours of placing an order by logging into gleamberry website. No changes in the shipping address will be entertained after 24 hours of placing the order.

 

DELAY IN DELIVERY:

If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, gleamberry shall not refund, return, replace or exchange any order.

We shall inform you by email in case the delay in shipping is caused due to unavailability of stock and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.

 

 CASH ON DELIVERY (COD):

Cash on Delivery can be used as payment method only for orders less than Rs. 6,000/-. Please enter your pin code on the checkout page to check if COD is available in your region. On dispatch of the order through COD option, the tracking details and the name of the courier partner will be sent to you for easy tracking and navigation.

The order amount has to be paid in full to the delivery person before receiving the package and signing of the delivery sheet. The package can be opened only after the payment is made.

After a COD order is placed, our customer care division shall call you to confirm the order within 24 hours. Please note an order can only be considered placed only after the confirmation call has been received by you.  We will try and contact you thrice before cancelling your order. Please ensure that the contact number given in the order is reachable.

Please do not accept any order if seal is broken/unsealed at the time of delivery; such orders will not be accepted if returned.

VAT & IMPORT DUTIES (For International Customers):

The VAT/ Import Duties/ Local Taxes are borne directly by the customer, to be paid at the time of Delivery to our courier partner. Gleamberry doesnot include these extra charges on our price. These taxes will be chargeable over andabove the product/order price you pay on the e-shop.

Please note: These charges are ungovernable and they differ from country to country according to local rules and regulations.

NOTE:

Billing Address refers to the address where a customer receives credit card bills.
Shipping address refers to the address where the order has to be delivered.